Privacy Notice
EffectiveDate: February 2024
Introduction
Hubnetix is committed to protecting the privacy and security of your personal information. This Privacy Notice outlines how we collect, use, store, and protect your data in accordance with applicable data protection laws. By engaging with our services, website, and communications, you acknowledge and agree to the practices described in this notice.
Information We Collect
Hubnetix may collect the following types of personal information:
- Personal Identification Data: Name, email address, phone number, company details.
- Technical Information: IP address, browser type, device information, and usage data.
- Transactional Data: Records of product purchases, inquiries, and support requests.
- Marketing Preferences: Subscription to newsletters, promotional communications, and feedback.
- Cookies and Tracking Data: Information collected through cookies and similar technologies to enhance user experience.
How We Use Your Information
We utilise your personal data for the following purposes:
- Providing Services: Processing orders, managing accounts, and delivering customer support.
- Website Optimisation: Analysing usage patterns to improve site functionality and user experience.
- Marketing and Communications: Sending product updates, industry insights, and event invitations.
- Legal and Compliance Purposes: Ensuring compliance with applicable laws and safeguarding company interests.
- Security and Fraud Prevention: Detecting and preventing fraudulent activities and unauthorised access.
Data Sharing and Disclosure
Hubnetix does not sell or trade personal data. However, we may share information with:
- Service Providers: Third-party vendors assisting in website management, marketing, and support services.
- Business Partners: Entities involved in joint collaborations, product distribution, or industry partnerships.
- Legal Authorities: If required by law, regulatory obligations, or legal proceedings.
Data Retention and Security
We retain personal information for as long as necessary to fulfil business and legal obligations. Security measures include encryption, access controls, and regular security audits to prevent unauthorised access, data breaches, or misuse.
International Data Transfers
Where applicable, Hubnetix may transfer data to locations outside your country. We ensure compliance with relevant data protection regulations, using contractual safeguards where necessary.
Your Rights and Choices
You have the following rights regarding your personal data:
- Access & Rectification: Request copies of your data and correct inaccuracies.
- Data Erasure: Request deletion of personal information, subject to legal obligations.
- Marketing Preferences: Opt out of marketing communications at any time.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Restriction of Processing: Limit how we use your data under certain conditions.
Cookies and Tracking Technologies
Hubnetix uses cookies to enhance user experience and analyse website traffic. You can manage cookie settings via your browser or opt-out through our website preferences.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before engaging.
Updates to This Privacy Notice
We may update this Privacy Notice periodically. Changes will be posted on our website, and we encourage you to review it regularly.
